[Resolved] Club Factory — pointed heels inquiry not responding.

Akriti Bali

from Delhi, Delhi

Address:	122017
Website:	Clubfactory.com

Hi team,

I am looking to purchase heels from your site. Trying to contact your customer care chat but no one is bothered to reply even once.

This is my first time experience and it seems like worst experience i ever had.

Please let me know which colour should i select when i am trying! K place the order. Please see the attached file as well.

I need to know the colour which one i need to select.

Expecting a reply from you asap.

Please call me +91 [protected].

+1 photos

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Jun 7, 2018

Complaint marked as Resolved

Club Factory customer support has been notified about the posted complaint.

Verified Support

May 07, 2018

Club Factory Customer Care's response Dear, please see this photo to check. Currently we have hotline service. You may also contact us here or check the contact number APP-Account-Call Customer Service within app.
If you need any help from us, please contact online support center within the APP. Please try re-star 5. Thanks.

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Comments

rinkurana

from Rajkot, Gujarat

I have ordered last week 26th April, 2018.Stil I didnt get parcel and also nothing shown on tracking status.Don know whether I will get it or not.I have already paid for t by netbanking.Too slow delivery.Please do the needfull.other wise noone will trust on site

Aanchal Makkad

from Mumbai, Maharashtra

I got the tracking number.
But it is not giving any information about my order

Hemant Nassa

from Patiala, Punjab

Maine ek smart watch mangvai thi or mujhe 25 din baad receive hui thi fr maine vapis krne ke liye Return option click kr aaj 1 month ho gaya koi banda collect krne ni aaya ... please mere paise vapis krdo or apni ghatiya watch wapis le jao