Club Factory — poor customer service

Website:Customer care services of Club factory website

Hi, i called around 2.40 pm today (07 july 2018) to club factory customer care number [protected] regarding enquiry about one of the orders i received yesterday. The customer care person who attended the call was absolutely rude & just didn’t have manners to talk. He called me ‘yaar’ which is very unprofessional & offensive. If this is the kind of recruitment which is taking place for customer care personnel then this is a very sad state for the business industry. I want strict action against that employee. If needed i would provide the mobile number from which i called so that the customer care person who attended the call can be tracked.
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    Club Factory Phone
    +86 571 8689 1965
    +86 185 5739 6868
    Club Factory Address
    478 Wensan Road, Zhejiang, Hangzhou, China - 310000
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