Club Factory — problem in return of item

I ordered for a product but thesame is damaged so i want to return it. I bought the product as guest and when i try to return thesame through app it shows that i need to sign in. But im not able to signin the app maybe due to some app problem. Can you please tell procedure for doing so as i have been trying to do the same since the last few days.
My order number is so57556755
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Good day!

My apology to please cancel my order under . So60455787 due to wrong choice of size and it is supposed to be use for an event and it is late now .please cancel it and my sincere aplogy for this .And please see attached file that i send a cancellation letter thr day that i order it.

Thank you.

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