[Resolved]  Club Factory — product at custom clearance for a very long time

Address:Thiruvananthapuram, Kerala, 695003

My delhivery tracking id is[protected]. Could you please deliver the product atleast this week.
I have order the item four weeks back.
The item is still at custom clearance. It is at this stage from march 10th.
Why is it taking this much time.
You should atleast give the delivery time correctly.
Very much disappointed with the service. Will i get my product?? You should otherwise refund me
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May 3, 2019
Complaint marked as Resolved 
Verified Support
Mar 29, 2019
Club Factory Customer Care's response
Dear, those parcels have just been released from custom clearance, it will be delivered to you very soon, sorry for the trouble.
Mar 30, 2019
Updated by Sreekri
Could you please tell when will I receive the product
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