[Resolved] Club Factory — product delivered after 15 days and its 3 days over that order for delivery but still status is reflecting out for delivery | |||||
I have placed the order on 14th feb 2018 and received my order on 27th feb 2018 but still order status is reflecting as ready to shift or out for delivery, im not able to raise a any complaint on the same. Customer care number is not updated properly and not able to call customer care, which i have received product completely bad quality waste of time and money.. Even there is no option available in website to return the product. Worst company ever seen, ill never ever place the order from club factory, cheaters etc... I want my money to be return... Was this information helpful? | |||||
Apr 16, 2018 Complaint marked as Resolved Club Factory customer support has been notified about the posted complaint. Verified Support Mar 05, 2018 Club Factory Customer Care's response Dear, please tell us your order number so that we can check it for you. Thanks.
Verified Support Mar 14, 2018 Club Factory Customer Care's response Dear, please check our returning policy carefully and noted that we do not have local pickup service, but you ought to send your items via the courier to us(the returning address is provided in our returning option), please do put a paper with your order number and return reason on it so that we can identify the package and process the refund without delay after receiving.Please try to re-star us for 5. Thank you. | |||||
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+86 571 8689 1965
+86 185 5739 6868
478 Wensan Road, Zhejiang, Hangzhou, China - 310000
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I already raised a request for return its been more than 5 days but still i have not received any reply from you people
You support chat is very worst service ever had in my life.. ### each and every reply they are talking 2 hours, bleddy i dont have better work to do huh??
sitting and waiting your reply ?/
you guys are asking me to courier the product, , than you people having online service ... you already charges more than 200rs for shipping and asking me to return while courier... if it so why the hell i ordered in online