Club Factory — product has not yet delivered

I have placed an order containing two products on 5 th of september and club factory said that the expected delivery would be on 22nd of september. But i have not yet received my product. There is no proper information given on the site regarding the e mail id and customer care number neither they keep updating us about our product. My tracking number is[protected], order number is so3775930 and gati hotline number is [protected], please do the needful. Please do the delivery at the earliest. This online shopping site should be blacklisted.