[Resolved] Club Factory — product not delivered. tracking shows in customs clearance from aug 20

Jasmi Beni

from Mumbai, Maharashtra

Address:

600059

So[protected].
Order number mentioned above not delivered. Shows in customs clearance from aug 23. Est delivery date was 3-9-19. Let me know when this issue will be resolved and my product will be delivered.
Since im in urgent requirement of the product i need it within 10th sep.
If not possible to deliver it, then cancel my order amd give full refund

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Oct 12, 2019

Complaint marked as Resolved

Verified Support

Sep 10, 2019

Club Factory Customer Care's response Dear,
We are sincerely sorry to inform you that the custom inspection took a little long, hence there will be a delay in delivering your order. We are continuously working with the customs department and trying hard to get the orders cleared at the earliest. We appreciate your patience in this regards and your cooperation till the time we get this issue fixed. Sorry again for the inconvenience caused.