Club Factory — product not yet dispatched from seller for 1 month

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:	Clubfactory.com

I have ordered few Product on 15th October from Club Factory with Prepaid Payment under order No. SO[protected], but to Surprise it's almost a month and the order yet to dispatched from Seller hub..Once it dispatched it will take another 15 days to get delivered as per company working Style ..
Although as per Company details I was suppose to recive the Product from 22th October to 2nd November last but it's still under preparation .. How Funny and casual way of working ..
It's kinda Joke. This company is fraud and looting Customers hard earned Money .. We don't have any Option to Contact Mahine, No Customer support, Call, chat nothing .. Everything is on Paper that's it's, Nothing In Reality..
Now I need my money back with Compensation ..