Club Factory — Product ordered and paid online but no update

Address:

C/O US JHA Flat No.103, Shree Shakti Appartment Wing-2Banasthali Colony, Dhanbad, Jharkhand

Sir,
Recently i hav ordered a few items from clubfactory but i was unable to track details online due to sudden unavailability of product. I have no clue of my items ordered or amount that was deducted as a prepaid order. My mobile numbers are [protected], [protected]. Pls look into it as i was not aware that this was a chinese app, else i would hav never used it. Pls help me to recover the amount deducted. Jai hind sir.