[Resolved] Club Factory — product quality not good

panda002

from Rajsamand, Rajasthan

Address:

313001

Dear club factory

I purchase your product but i am not satisfy your product quality not good and leather material is so cheep and i am not believe next time so please take care product and material.
Please sold my problem and i am not happy for your product.
Product received date 31 march 2018
Time 3:00 pm

I don't need refund but please change my product.

Please help me and change my product my order no. So15069950

Regard
Imran
[protected]

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May 12, 2018

Complaint marked as Resolved

Club Factory customer support has been notified about the posted complaint.

Verified Support

Apr 01, 2018

Club Factory Customer Care's response Dear, sorry that item/size/color exchange is unavailable now, you can return it to us for refund, and then purchase a new one.
Here is the return address:
CLUBFACTORY INDIA PVT LTD (Return Center)
G45, FIRST FLOOR, SECTOR 6, NOIDA, UTTAR PRADESH 201301
According to our return policy, you need to bear the shipping fee of return. And please do put a paper with your order number and return reason on it so that we can identify the package and process the refund without delay.
So please send your items via the courier to us and we will refund the amount after receiving within 7-15 days.
Please try to re-star us for 5. Thank you.