Club Factory — purse and bracelet

Address:Chandigarh, Punjab, 160047
Website:Club factory

Order number:so29418246. I ordered a handbag, bracelet and a kid straw. Purse sent is of wrong color. I was supposed to gift both bracelet and purse to sister. But its of a useless color. I have been promised a return past 9th july but no action... U can check chat details on website... I am now tired either company may return money or i will go to cosumer court
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My order no. Is SO34793876 and have placed my order through guest order and unable to track it. If the tracking of same is not possible then such option shouldn't b kept to make room of the customer. Plz do tell regarding d refund nd return of such guest orders.
I have purchased handbag and it is completely different from the display picture. I have returned that. Still i didnit get my refund amount. My order # is[protected]
I have ordered 3 ear rings 10 days before my order number SO32071374.Amount was debited.i am not get the materials.couldn't track my order.it shows no order. What is the status when i got.pls reply immediately

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    Club Factory Phone
    +86 571 8689 1965
    +86 185 5739 6868
    Club Factory Address
    478 Wensan Road, Zhejiang, Hangzhou, China - 310000
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