[Resolved] Club Factory — received a torn product

[Resolved] Club Factory — received a torn product

M Mneha210 from Chennai, Tamil Nadu

Hello, i have purchased a product worth rupees 601. Order no (. So[protected] suppose to receive 2 bags, but i have received only 1 without a handle and that bag is almost torn. This is worst service ever i had..! I want a refund and a replacement of the same. Your website is totally a crap, it says it’s still shipping even after the product is been delivered. I am not getting refund option too. Attached is the images, plz check and do the needful Regards Neha +2 photos Was this information helpful? No (0) Yes (0)
May 23, 2019 Complaint marked as Resolved Apr 22, 2019 Updated by Mneha210 When will I get an update on this .??? PLZ PROVIDE ME SomE RESOLUTION ASAP Need refund and replacement of that product . I still see that the order status is under preparing and then delivered, there is no sign of shipping at al .? The system is totally CRAP, I am not getting the option to cancel the order to. This is soo bad and WORST . I will never suggest you’r club factory site to my relatives or friends Verified Support Apr 22, 2019 Club Factory Customer Care's response Dear, sorry for this, you can apply for free return from the APP by uploading the picture of the item you got.
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