Club Factory — Received incomplete order and no response from the customer care for return of product

Address:834001
Website:Club factory

Iv received an incomplete order from the company
I also had to return the product received due to size problem
Sent an email on the address provided by the company twice but got no response
Thrz no contact no given plus there are two addresses given of China n US but I'm little hesitant to parcel the product due to no show behaviour of the company
Plz help
+1 photos
Was this information helpful?
No (0)
Yes (0)
Nov 17, 2016
Updated by Nidhi Jaiswal Gupta
Incomplete order received
No response from the customer care after emailing the company thrice

Dec 15, 2016
saniyaislam's response
There were supposed to be 13 products .. but iv received only 12.. now dese pepl r not responding also
Complaint comments 

Comments

Club factory is not delivering my order nor r dey returning money. Nobody picks call wen v cl on nos provided wid dem. Iv sent mails on their email but dey r not responding .
The order was supposed to b delivered till 8 dec 2016 but still it is not delivered and dere is nonintimation from deir end

guronder's reply, Aug 17, 2017
Respected All
please track your packages on http://www.gaticn.com/site/en/tracking.html, i am also suffering like you..But as i have search these items comes from china..So this is china gati tracking URL...

thanks to all

Mr.Singh
I was order on date[protected] from club factory india app...i was order a blue jacket worth 1700 rupees and a pair of shoes worth of 1700...total i was shoping amount of 3400 ..from club factory ...and payment mode is online ..now i have not delivered my order ...i request to you ...please refund my amount...
Sir, i ordered a product from club factory order book in[protected] and their deleviery date are[protected] and i pay online all payment. My order no.-#SO553583 please deliver my order soon we are very harresmet for this my mb no.-[protected]

Please take action on this kind off online marketing applications I am feeling very bad for foolishness that lost money in this when I checked reviews got to know so many people have faced this issue but how no body has taken action on this please help us to get back our money taking action on this imeediately
guronder's reply, Aug 17, 2017
Respected All
please track your packages on http://www.gaticn.com/site/en/tracking.html, i am also suffering like you..But as i have search these items comes from china..So this is china gati tracking URL...

thanks to all

Mr.Singh

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Club Factory
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    21%
    Complaints
    5546
    Pending
    0
    Resolved
    1154
    Club Factory Phone
    +86 571 8689 1965
    +86 185 5739 6868
    Club Factory Address
    478 Wensan Road, Zhejiang, Hangzhou, China - 310000
    View all Club Factory contact information