[Resolved] Club Factory — refund- | |
My order number is SO26804059 and my order got delivered before the expected delivery date and I wasn't available to collect it and it was cancelled by the delivery man. Now I am continuously messaging them and calling them for the refund but they are giving any reply.I hope my problem will be resolved asap because it is a very important order and this was my first order from club factory and if it not resolved then maybe I won't be able to trust them again. Was this information helpful? | |
Jul 26, 2018 Complaint marked as Resolved Club Factory customer support has been notified about the posted complaint. Verified Support Jun 24, 2018 Club Factory Customer Care's response Dear, We have sent an email to the courier to inform them about your available time. If possible, they'll arrange the delivery again after 2nd, July.. If the order is failed to be delivered to you, we'll make refund for you. After the problem is solved, please give us a 5-star comment here. Thanks for your support. | |
 Add a Comment | |
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
21%
Complaints
5546
Pending
0
Resolved
1154
+86 571 8689 1965
+86 185 5739 6868
478 Wensan Road, Zhejiang, Hangzhou, China - 310000
View all Club Factory contact information
Post your Comment