Club Factory — refund amount is less while paid amount at order is more

Address:

New Delhi, Delhi, 110064

Order number - so87540514

Post 10 days of order placement, 3 out of 5 items ordered were cancelled by club factory, claiming that the order / items unavailable. I made full order payment in advance through net banking. The amount in inr for 3 items cancelled in inr = 2476.06, while at refund time, they are only giving the amount back in inr = 2446.27.

Why i have to bear the losses for the order placed, payment made but cancelled by club factory only and that too they informed me after 10 days of order placement.

Customer care number for india customers - [protected]