Club Factory — refund amount is not received

I ordered 8 items from club factory out of which 1 item was canceled by the company due to unavailability and said the amount of rs.84.02 has been refunded to my account. It has still not been refunded. The order was placed on august 5th, 2018 and the status was updated as refunded on august 14th, 2018. It has been over a month now and still i have not received the refund amount. Highly disappointed with the service of club factory