[Resolved]  Club Factory — refund credited to other account

Hi, I am Sarma, I have purchased a Coat of worth 1200+ rupees from Club Factory. As, the quality was poor, i have returned and waited for them to refund my amount, it showed in my Club factory account as 11.53$, but when i tried to withdraw, they have sent to another paytm account number and not refunding my money. When, i called to that Paytm number its switched off. Its a clear cut fake processing done by Club Factory. I request you to help me in this case, as when I approached Club factory customer care, they have dragged it to 4 months and finally asked me to raise a police complaint and not taking responsibility. Please help me in resolving this.
Attaching the screenshot to which they have credited the amount.