Club Factory — refund for return

Sharukh Srk

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka, 560047

My order id is so54870320, i have received my product on 24th oct 2018 as the product was of poor quality i have request to return my product.

My order was returned on 27th oct and received a returned tracking id, after waiting for a month i called the customer care and they have told me to wait for one week more as they have not received my product. As per that i waited again for one week, made a call back but somehow i had missed my return tracking id, and they are giving me lame excuses that they cant do anything without that, iam so confused what to do as the product was worth rs 11065, please do something to help me out as its way beyond 45 days like you have promised.

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Comments

Priyanka Shewale

from Mumbai, Maharashtra

I have ordered some items order no SO60074830 .. wherein pullover sweater I got different colour it’s very light ... slippers I got very hard material totally opposite as per discription.. denim shirt also different than pic ...after placing order i changed the colour of denim shirt ... once I received Oder I tried returning denim shirt but it’s not allowing me to return .. further I returned slippers on 16 th november 2018 still I have not received any refund .. I don’t have tracking id as I was not home while returning the product .. chat n cal centre people’ are not helping for refund neither for denim shirt any one has come for pickup ... he’ll tired now .. u all must b having the courier details right ? Can’t u track with that ? Why u need information from cm abt receipt ? R u fooling or club factory is doing fraud ... I found similar complaints ... almost from a month m doing follow up still no resolution please help