[Resolved]  Club Factory — refund has not been created till date

— forwarded message —
From: jai kumar tiwari
Date: wed, 6 feb, 2019, 8:02 pm
Subject: refund has not been created my account
To:

I had paid to club factory of rs.736 through decided card o[censored]co bank of account no [protected] for long version cardigan loose sleeves coat on 2nd january 2019 (9:58:17) of order no s[protected] by my mobile number [protected]. Next day, i was informed that my order had been cancelled and refund amount would be created in my account in 8 to 10 working days. Unfortunately, the same amount yet to be created after passing a month and i have to say that your response is highly irresponsible. Further i request to you to return back my amount at the earliest.in this regard i have sent an e-mail on 6th february 2019 but no response has been received till date.
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Apr 8, 2019
Complaint marked as Resolved 
Verified Support
Mar 04, 2019
Club Factory Customer Care's response
Dear, the refund was issued to your app balance, please log in via facebook to check.
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