[Resolved] Club Factory — refund initiated but not get money

Ranjana Chakraborty

Address:	Hyderabad, Andhra Pradesh, 500032
Website:	www.clubfactory.com/home.html

Hi Team,

I ordered 2 items from Clubfactory.in but the product is not getting delivered on the delivery date... it exceeds more 20 days. so i initiated return for that product and i want refund.

but till now i didn't get any updates from customer care. neither they updated me nor they picking up the calls.

Please help me to get refund.

Thanks .

Regrds,
Ranjana Chakraborty

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Jul 17, 2018

Complaint marked as Resolved

Club Factory customer support has been notified about the posted complaint.

Verified Support

Jun 01, 2018

Club Factory Customer Care's response Dear,
Please send us the order number. Then we'll check it for you.
After the problem is solved, please give us a 5-star comment here. Thanks for your support.

Verified Support

Jun 11, 2018

Club Factory Customer Care's response Dear, please leave your order issues in our app support or to our [protected]@clubfactory.com, which will give a better response for you.
Please try to re-star us for 5. Thank you.