[Resolved]  Club Factory — refund is not processed even after sending the parcel to warehouse.

This site think that people are fools that’s how they treat their customer.
First they were not able to arrange a pickup from my house and took 1 month by saying that we’ll do that within 3 days.
After that i personally sent that parcel to warehouse and now its been more than a month but they are not giving my money back.
This is illegal that you got your parcel but not giving my money back.
I am damn upset from this kind of behaviour. Every site give refund within 24 hours but this is the most disgusting site i have ever seen in my online shopping experience.
I want my refund back else i’ll take a strict action against this site.
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Jun 11, 2019
Complaint marked as Resolved 
Verified Support
May 09, 2019
Club Factory Customer Care's response
Dear, did you choose apply by myself from the APP? As you did not provide us with any SO number, we cannot help you here. Please continue your query with support in the APP.
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