[Resolved] Club Factory — refund not initiated since 15 days.

Shweta S Shah

from Mumbai, Maharashtra

Address:	Mumbai City, Maharashtra, 400069
Website:	www.clubfactory.com

I have returned 4 items on 27.11.2018 as follows :

1) Order No : SO65145569

Couple Opening Ring - Male

2) Order No : SO64886628

Couple Opening Ring - Female
Elegant Fashion Metal Sunglasses
Temperament Square Stud Earings

Items has been delivered to club factory by 30.11.2018 (Tracking Details Attached)

But yet I have not received the refund... Following up with customer care since 15 days bt no positive revert.

+2 photos

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Jan 22, 2019

Complaint marked as Resolved

Verified Support

Dec 19, 2018

Club Factory Customer Care's response Dear, we checked system, you have received your refund from APP balance, thus this case is resolved.

Dec 19, 2018

Updated by Shweta S Shah What kind of service is this??I have received refund after 20 days, after highlighting it to consumer complaint forum and received Rs 100 less mentioning you people charge shipping.
Item is been returned by me which costed me 55 Rs and you guys are also charge shipping??
Regularly order a product online but never have been to such a pathetic policy...

Dec 19, 2018