Club Factory — refund not made

Address:New Delhi, Delhi, 110064
Website:Clubfactory.com

I placed refund of my order SO29501449 on 11 July. But still I have not received my refund yet. Nobody is ready to address my issue. Everybody in the customer support is giving false information. Online customer support service is continuously asking for keeping patience. How could I be so when I don't get any assurance from the company.

Is there any way to report my issue and who could take care of my serious issue
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I have ordered men's fashion loose socks 3 pairs / set...but at the time of delivery I got only 1 pair / Set.plz give me needful

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    Club Factory Phone
    +86 571 8689 1965
    +86 185 5739 6868
    Club Factory Address
    478 Wensan Road, Zhejiang, Hangzhou, China - 310000
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