[Resolved]  Club Factory — refund not received (received in app wallet and transferred to unknown account)

Address:

Tower 2, Magarpatta City, Hadapsar, Pune, Maharashtra, 411028

I returned a product on club factory (Order id: so[protected], at the time of return i was not asked any bank details for refund purpose. I was expecting return in my original payment mode. After some days they return that refund in application wallet and i didn't get any intimation or confirmation message on my registered mobile/email. When i login there application that money was already transferred to any another fake paytm number, when i am trying to call on that number that is switch off and showing thief on true caller.

Club factory csr are saying they will not refund that money again to me.