Club Factory — refund not reflecting in my bank account

Address:

Mumbai City, Maharashtra, 400052

I return some products to club factory and i got the refund in my club factory account from which i transferred the amount to my bank account. It has been 2 days it is not reflecting in my bank account. I ft this issue is not solved and my refund i will not get i will file complain against this firm and take legal action against it. i am calling them but their phone is always busy. they only chat. but each and every time new customer executive come and every time i have to tell the each and every new person. but issue is not resolved.