Club Factory — refund not yet received and more than 50 days have passed

Address:	Mumbai City, Maharashtra, 400050
Website:	www.clubfactory.com

I have returned some items and on the app it saying refunded on 24th January. My account is not showing any refund of the same amount . I can't get through the customer care numbers. I think this is a bogus website that does not refund the amount. I m going to make a consumer complaint in the court if I don't get my refund

Thanks
Ayesha