Club Factory — Refund not yet received from Clubfactory Online shopping

I purchased a baby girl dress on 27/06/2020, But the order didn't delivered, At lost from club factory end initiated for refund on 30/07/2020.Unfortunately the refund not yet received.

Could you please check the details and let me know.

Order Number: SO[protected]
Refund ID :SOR[protected]

Looking for support ahead.
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Club Factory customer support has been notified about the posted complaint.
Nov 14, 2020
Updated by Ranesh kumar.K
thanks,
Would like to know when it can be resolved..
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