[Resolved]  Club Factory — refund of returned order

I am so disappointed with this shopping website.Delivery, customer support, service is just worst.i returned a product many days before.delivery person picked up my product but didn't provide me any receipt nor it got updated in my account.the pickup was showing cancelled.so many times I reached the customer care but no one helped or arranged a senior call and closed my query repeatedly.They asked me to wait and wait for few days only and denied me that they were checking with their senior team but then they replied that if I don't have any receipt then I will not get any refund.they didn't even check with their courier team.i still have the delivery boy's no. But he also doesn't receive my call [protected] this is the no. I lost my 704/- rs. Order no. SO[protected]. Order return date- 07.09.19 or 08.09.19