[Resolved] Club Factory — refund rejected

[Resolved] Club Factory — refund rejected

J Juhi Patole from Mumbai, Maharashtra

I ordered a dress from club factory and the size of the dress was small, i did applied for refund and the product reached till their center but my refund was rejected stating that the product was wrong. I had even talked with customer support and my complaint was registered three times with them but at the last time i was given complaint number and i haven't still got any update from them. My compliant number with club factory is #690299 i want my money back. I cannot settle for zero amount as it is their mistake that they have completely wrong size chart and the dress didn't fit the size chart. Was this information helpful? No (0) Yes (0)
Nov 22, 2019 Complaint marked as Resolved I received email from club factory for my issue. They refunded the amount. Thank you consumer complaint forum for your help. This is the email id of club factory - [email protected]
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Comments

Bhawna Sahu

My return has been rejected order no SO[protected]

Christina William

from Powai, Maharashtra

I ordered a cosmetic table order number SO[protected] and received it within a week. When I checked it after assembling the parts the product was damaged in the edges, the mirror was falling without support so I applied for a return n refund. They did come n receive the product and said that your item failed in quality check so the refund is rejected. The product cost 1550rs. Will I buy a product damaged for so much cost. I need a refund of my money. Kindly please help me. Thank you.

Shfq Khan

my order was returned and delivered to the seller back and the agreed the return and refunded me but somehow my return was rejected again and the deducted the money and didn't even gave the product back ...now they had the money and product both with them...
I need my refund back...

Dipan Kapur

I return a leather jacket because the size of the jacket is too small but they rejected and not give me refund till date so I request to you please give refund to me as soon as possible