Club Factory — refund/return pick up issue

Address:560083
Website:Clubfactory.co.

Hi, I had created a return request on 19th June 2018 and the pick up of the products was done on 20th June. But till date it is reflecting as return pick pending and also when I call customer care they say you should get in touch with chat team...but the chat team is so irresponsible that they only ask us to wait patiently. It has been my very fist transaction on club factory and was pathetic. Such fraudulent websites should be banned.
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    Club Factory Phone
    +86 571 8689 1965
    +86 185 5739 6868
    Club Factory Address
    478 Wensan Road, Zhejiang, Hangzhou, China - 310000
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