[Resolved]  Club Factory — regarding refund and return request

I ordered two items from club factory which was not up to the mark so i raised return request. For the first time when delivery man came he could not pick the items to be returned, and then i had to make a call to customer care 5-6 times to reschedule the return. The next time it was rescheduled i did not get any message or call from delivery person and return got failed. Again i had to call customer care 3-4 times to reschedule, this time the delivery person was inappropriate, i had to guide him my address for 10 to 15 minutes, but he reached some other hostel and could not collect the items. Since yesterday i have called 3 times in customer care to reschedule the return as my request has been cancelled by club factory by itself without providing actual reason. Its been 2 weeks now i am waiting for return.
Now it doesn't matter if they come for return or not, i just want my money to be refunded asap.
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