[Resolved]  Club Factory — related withdrawal money

I have ordered two sweatshirts via cash on delivery but due to some reasons I return both of them and I got refund money $9.17 (650.53) in my club factory account.. then I transferred it to my bank account.. I got message of successful transfer from club factory but I didn't get the money in my account.. please resolve this issuue
Withdrawal id - 1422p3XbLFUPlu8vJLYJacMZz
Order id - SO79478995
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Mar 7, 2019
Complaint marked as Resolved 
Verified Support
Feb 03, 2019
Club Factory Customer Care's response
Dear, we would check whether this amount was transferred successfully.
Complaint comments 

Comments

I have ordered an winter product (Order no - SO[protected] on 26.12.2018, and delivery date given by them was 13.01.2019, still now i have not received my product i have called them 2-3 times they said i will receive soon. but its more than 30 days over still i have not received

Kindly look into this matter

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