[Resolved] Club Factory — replacement of order being smaller in size

[Resolved] Club Factory — replacement of order being smaller in size

J Justjeet from Mumbai, Maharashtra

I ordered a Blazer on 17.01.2019 of Medium Size and received the order no. SO85226852...later on the product was delivered on my address on 21.01.2019.however, on trying the same it did not fit my size and I want to replace it with XL size as I am satisfied with the product. The fabric is very good and I like it.. Please do the needful at the earliest.. Thanks +2 photos Was this information helpful? No (0) Yes (0)
Feb 24, 2019 Complaint marked as Resolved Verified Support Jan 24, 2019 Club Factory Customer Care's response Dear, you can apply for return from our APP and place a new order with XL size. Jan 25, 2019 Updated by Justjeet Sir/madam I'm not able to do it... Plz do it manually.. The order was inadvertently given as guest order.. When I go ahead by putting the order no it ask dfor verification code which I receive almost after 10 minutes and by that time the verification code get invalid... Feb 02, 2019 Updated by Justjeet My product has been picked up on 29.01.2019, however, the status is is still showing as picked up requested.. Even after 5 days of pick up it has not been delivered yet... Its very unprofessional and demoralizing...
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