[Resolved]  Club Factory — replacement of order

I want to cancel the order because i want another thing by cancelling it. Coustmer care is not receiving any call or your support centre is not replying. So please i want another thing in exchange of the order i have placed. Please it's very special to me so please i want to replace it with another thing please do something. I will be very thankful to you
Was this information helpful?
No (0)
Yes (0)
Jun 11, 2018
Complaint marked as Resolved 
Club Factory customer support has been notified about the posted complaint.
Verified Support
May 10, 2018
Club Factory Customer Care's response
Dear,
Our app support team will make reply in 24 hours. Please back to that chat to check their reply.
After the problem is solved, please give us a 5-star comment here. Thanks for your support.
Complaint comments 

Comments

i have problem of hair so doctor told me to don't use it so that is my problem
I want to return my order I am very disappointed with this I did not expect this type of product I got from club factory
SaMia KHan's reply, Oct 2, 2019
This is useless I want to return it
SaMia KHan's reply, Oct 2, 2019
I want to replace my order now

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Club Factory
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    21%
    Complaints
    5546
    Pending
    0
    Resolved
    1154
    Club Factory Phone
    +86 571 8689 1965
    +86 185 5739 6868
    Club Factory Address
    478 Wensan Road, Zhejiang, Hangzhou, China - 310000
    View all Club Factory contact information