Club Factory — return handbag and refund money

My order Id is SO47521203.
I ordered pink colour handbag from club factory. But its colour is too worst, and its size is too small and its quality is too cheap...
I want to return the bag and I want to refund my money...
I also call on customer care no to complaint... But they didn't take my call... I also send mail on given I'd... But they didn't reply me also...
So, is their anyone who can help me how to return it and refund my money...
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    +86 571 8689 1965
    +86 185 5739 6868
    Club Factory Address
    478 Wensan Road, Zhejiang, Hangzhou, China - 310000
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