[Resolved]  Club Factory — return items- so[protected] beh00047437n cbs[protected]n cbs[protected]n

I just wish to return some item which was delivered on 19th March 2018 but there is nothing in the system that I can contact your support. I would like to return the Blouses because the material is damaged and not good as you mention on your website also the Brushes it is all small - attache photo what I receive - also all the codes.
css[protected]n
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May 5, 2018
Complaint marked as Resolved 
Club Factory customer support has been notified about the posted complaint.
Verified Support
Mar 21, 2018
Club Factory Customer Care's response
Dear, sorry for the trouble. Please do as follows to find our customer support team:
Login in our app>Account>Support>Order>What if I get a damaged product>Click 'Support Center'>Select the After the order is delivered channel and leave a message here. Then our customer support team will solve the problem for you.
If the problem has been solved, please give us a 5-star comment here. Thanks for your support.
Complaint comments 

Comments

Products are displayed as available and while ordering, are charged for. But when processing, they say the items are no longer available. Refunds are never recieved from this store and they always falsify saying to check with my bank. My bank has no record of the refunds either. I lost a total of almost 4, 000INR on this site.

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