Club Factory — return not being done in mobile app

Address:

Kolkata, West Bengal, 700041

Hi, i received my order yesterday. Quality is very poor and the the way it is sent is very bad packaging. I want to return the product. But i ordered my product using guest account because of that now my account not showing product. So how should i return my product. My order no is so11501956.
If possible then please return the order from your side or tell the the proper way to return the product.
Pelase revert me as soon as possible.
Email - [protected]@hotmail.com.
Mobile - [protected]