Club Factory — return & refund

Address:582116

I ordered Sling bag on club factory website, when i got the product quality was very poor. So i place the return request. but i got the message like your return request has been cancelled. i am tried to contact club factory customer care & i put on mail about problem but the no one is responding

Order No: SO[protected]
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    Club Factory Phone
    +86 571 8689 1965
    +86 185 5739 6868
    Club Factory Address
    478 Wensan Road, Zhejiang, Hangzhou, China - 310000
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