[Resolved]  Club Factory — return refunds

Address:New Delhi, Delhi

Hi team,

On 23rd march 2019 i returned some product from you. The return id is son[protected]. I got a message that the refund will be processed within 3 working days from the day of pickup, it has been more days and still i've not heard anything from you guys.
I'm waiting for the refund amount or please help me how many days it will take.

Regards,
Pooja
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May 6, 2019
Complaint marked as Resolved 
Verified Support
Apr 03, 2019
Club Factory Customer Care's response
Dear, I suggest your read the return policy again, it says the refund will be issued within 3 working days after the parcel is delivered to our warehouse.
Complaint comments 

Comments

I ordered a rose golf watch and got a mens watch instead and that too with a broken glass.

Order details and received product details are attached below

Packing is ruff and in item is not good(white paint on the shoe)and also size is not ok.

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