Club Factory — returned product but not showing returned or refund

Address:

Banjara hills , opposite gvk mall, exotic tea blooming, Hyderabad, Telangana

I already returned the product but it's not showing returned or refund.. It's saying waiting for pick up but actually i returned already more than 5 days ago.. It's seems i can't trust club factory for product or services they offer for their customer. When i try to call them or talk to then it's neither responding not giving me any chance just saying.. I m totally messed up..
So.[protected]
Awb.. [protected]