[Resolved] Club Factory — returned rejected

Sk. Javeed

from Delhi, Delhi

Address:

HNO-B 392 IST FLOOR, NIRMAN VIHAR, NEAR METRO STATION, NEW DELHI East ,Delhi,Delhi,India,110092., 110092

Club factory is cheating customers 1) for cod you have to pay 98/- extra per order. 2) you have to pay delivery charges. 3) they show something in descriptions and send you something else. 4) i purchase combo pack of 5 shirts, all were of wrong colors. So i returned it took pics infront of pickup courier guy before packing the return, now they 'rejected return' saying i returned only 2 pcs. Why would i return less items when i paid full amount?

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Oct 19, 2019

Complaint marked as Resolved

Oct 14, 2019

Updated by Sk. Javeed I ordered the combo pack of 5 shirts, order no. SO[protected].

The items shown in descriptions and what I recieved were totally different.

I returned it, took pics infront of pickup courier guy before packing the return package, now your seller has 'rejected return' saying I returned only 2 pcs. I raised return arbitration with the seller attaching the pics as proof, still the seller rejected my return.

It is cheating by either courier service or your seller who got all the shirts but rejecting saying they got only 2pcs so that they don't have to pay.

Why would I return less items when I paid full amount?

Please look into this matter and sort it out ASAP.

Hoping to hear from you.

PS. Attached the pics first one is of items which I returned, second one is
the described pic in your app.

Thanks

Regards