Club Factory — size issue for a blue jacket

vivek27071993

from Pehowa, Haryana

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

Hello, i have ordered a blue jacket and sweater from club factor (Order id :- so[protected]c3a0) on 3rd dec. Received the delivery on 10th dec

I am having size issues with the blue jacket. The size ordered was l however it does not fit and i would want to go ahead with xl size.

I had raised a ticket on www.consumercomplaints.in, snapshot of the same attached. But there the issue did not get resolved and i have been re-directed to this site.

Let me know the procedure of how i can exchange the product

+1 photos

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Comments

Gaurav Kalbhor

from Pune, Maharashtra

I Ordered a product but i returned it and process for return. But i got no refund.
Refund ID: SOR[protected]
I enquired about my refund to paytm but by their information transaction has not completed.

Mahalxmi hero churu

from Khetri, Rajasthan

Order number- S08475642

I have submitted the amount of rs 718.47 and still didn't get my product. its my first experience with factory club and i am not satisfied . please tell me how i contact to customer care .

my number is : [protected]

Sudha G Lakshmaiah

from Pune, Maharashtra

Quality of shown is completely different from quality received. I want to return to them but they are giving the return address.
Return time 9 days from day we have received product.
From 1 week asking for return address.
How to return and claim refund due to club factory delay