Club Factory — slow replies of customer service

Your customer service centre is replying very late and not answering the question. I need to cancel my order placed on 3rd august, 2018. I have placed the order wrong. I am very much disappointed by your customer service centre's working speed. Hope you can see to it and cancel my order as soon as possible to you. My order number is so37350621. Thank you, and please cancel it and refund my money
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Club Factory customer support has been notified about the posted complaint.
Aug 03, 2018
Updated by Komal Mahajan
They are saying that replies ill get will be after 35 minutes. But i have messaged before 40 minutes. And still i haven't got the reply or they haven't took any action.

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    +86 185 5739 6868
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    478 Wensan Road, Zhejiang, Hangzhou, China - 310000
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