Club Factory — so[protected] no proper customer care number, fraudulent site | |||||
Hi, Order number :so13790237. Mentioned order numbers is placed on 16thfeb till now not received. To check the status when i called this customer care number [protected], [protected] person told order is cancelled and to refund he need my credit card number, expiry date, otp. I don't no which ediot customer will give all this information to your customer care service. Very worst and 3rd class service from your service person by name deepak kumar and he used all abused language when i rejected to give my personal information. I recorded complete voice record what ever he used on me and need to take corrective action on him immediately. I never seen this kind of 3rd grade people who don't even know how to speak with customer. Kindly arrange the refund and call back who can speak english and value of the customer. The same will mentioned in your website also. Arrange for refund of my amount immediately. Was this information helpful? | |||||
Club Factory customer support has been notified about the posted complaint. | |||||
2 Comments | |||||
Comments
Hi m Deepak Kumar from India, Moga Punjab. I have ordered a loafer shoes from your club factory official site, but not recieved yet, please do needful asap.
Reply
Dear Team
I am ordered a ring on 19 Feb 2018 but still I have not received my order kindly check and revert my order no is - SO13794652
I am ordered a ring on 19 Feb 2018 but still I have not received my order kindly check and revert my order no is - SO13794652
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