Club Factory — someone has used my money in club factory wallet

Address:

Mumbai City, Maharashtra, 400022

I had ordered a product from. Club factory the product was not upto the mark i returned it i had. Made an payment through cod the money got collected in my wallet in club factory account i thought let the money be there i will purchase something in few days now what do i see my wallet is having just 7 rupees and someone had used my account and done shopping from my money and strange where club factory takes minimum two weeks to reach the product cf has delivered the product in three days, trying to reach there helpline number which are not working messaging there assistance they have no clue as asking for three days to. Solve the problem i think they are waiting for second product to be delivered to the fraud. Didn't expect cf to act such unprofessional and support the frauds