[Resolved] Club Factory — the process of refund is taking way too long | |||||
Hello CLUB FACTORY I've ordered a hoodie worth rs -1745 but the material doesn't even match the picture nor does the design or the print it was one of the worst product which I've received until now from CLUB FACTORY so I've returned it n the parcel is also already delivered on 15th May yet on the app it still shows nothing on the app my order : number is SO18932428 Tracking no: [protected] CLUB FACTORY PLEASE don't let my hopes down on you guys please and deposit the money ASAP cause I need to re- order again so please do check out n let me know ASAP hoping to get a reply ASAP. Thank you.!!! Was this information helpful? | |||||
Jun 20, 2018 Complaint marked as Resolved Club Factory customer support has been notified about the posted complaint. Verified Support May 20, 2018 Club Factory Customer Care's response Dear, could you tell me the express company and the tracking number for your return parcel so that we can check for you. The refund will be issued to your original payment method in 8-20 working days from the day we receive your package. Please try re-star 5. Thanks again for shopping with Club Factory.
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 1 Comment | |||||
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Hello club factory can u please update me there ain't any reply from u guys I've been waiting for your reply I need the refund money soon... I've given u everything you guys have asked for with every detailed information NEED THE REFUND ASAP..!!!
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