[Resolved]  Club Factory — the product i received is poor quality and it small for me and i can't find a place to return it.

Address:110070

The product i received is poor quality and it small for me and i can't find a place to return. I even download the app but it is not give me option to return it. I want to return it so that i can order another one as it no use for me to keep this item. I have look for all the options in the app just to return it. I wish you guys have more user-friendly app.
Was this information helpful?
No (0)
Yes (0)
Oct 9, 2019
Complaint marked as Resolved 
Verified Support
Sep 05, 2019
Club Factory Customer Care's response
Dear, maybe you placed a guest order, please click find guest order to check.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Club Factory
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    21%
    Complaints
    5546
    Pending
    0
    Resolved
    1154
    Club Factory Phone
    +86 571 8689 1965
    +86 185 5739 6868
    Club Factory Address
    478 Wensan Road, Zhejiang, Hangzhou, China - 310000
    View all Club Factory contact information