Club Factory — the received one earring for my order | |||||
I have placed an order last week(03.01.2019). The order no is: SO82013278.It is an earrings, but I received only one earring, it was shocked, I already made my payment while making the order. So how I return the product. The customer care number is not responding it is always ringing, no one pick up the call..I need that the club factory should get back their product and refund the amount or provide the earrings in pair.This is worst experience I received even in the first order itself. Was this information helpful? | |||||
 3 Comments | |||||
Comments
The pick up guy who came to take my return order took the wrong item. When i tried to contact the customer service they were not responding about it. Now i dont know what to do about it. No response from there side.
ORDER No.: SO78838520
ORDER No.: SO78838520
Club Factory Customer Care's response, Jan 11, 2019
Verified Support
Dear, for this issue, please contact us at feedback@clubfactory.com, we will check for you.
Small size rings
dinu joghee's reply, Jan 4, 2019
small size rings and change items
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Please cancel my order, i will book it next month as now am going on vacation. I like both the orders but unfortunately am going on vacation. I love club factory. Because of some reasons i want to cancel the orders. Please kindly accept my request
Kindly cancel my products Order SO83060698 and order SO82023950