Club Factory — the site says they delivered my order but I never received it.

Address:

Khordha, Odisha, 751018

I had ordered something from club factory whoes expected delivery showed to be very late. Hence i opted for a place where i will be on that date. But it got delivered too early and the delivery person called me. I told him i wont be available on that place hence please deliver to me 2 days later. But he never came and i never recieved it.
On the app that very day he called they are showing that they have delivered my order but i never recieved it. I tried calling the delivery man, but no response, i tried to contact the courier facility but no response. I have been trying to reach out to them continously but no response.