Club Factory — they did not refund my money

Address:Ranchi, Jharkhand, 835103

I ordered for a dress at 17 September 2018 on time 10:26am...
The debited Money but the order for that item get failed and then I complened for that problem and they assured me that your money will be refunded but "still my money is not refunded" to my account...
They did not refunded my money...
I tried many timemails to approach to the club factory customer service but the said that it will be refunded but it will not refunded still...
I have a copy of payment which was done through my card and I m going to attached with my complaint
+1 photos
Was this information helpful?
No (0)
Yes (0)
Club Factory customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Club Factory
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    21%
    Complaints
    5546
    Pending
    0
    Resolved
    1154
    Club Factory Phone
    +86 571 8689 1965
    +86 185 5739 6868
    Club Factory Address
    478 Wensan Road, Zhejiang, Hangzhou, China - 310000
    View all Club Factory contact information